Independent Living Specialists Pty Ltd will provide you with the attention and care you require. Located in Lane Cove, our friendly team is on hand to assist you with all your needs. Visit our website or book an appointment with us directly. We look forward to hearing from you.
I called ILS company to enquire about hiring a wheelchair, as I’m working for mobility aid company. Priyanka from customer service answered my questions, shes a great asset to this company. She answered all my questions very professionally, such an excellent service from her.See all Rubbia's Google reviews
Huge shout out to Vanessa at Independent Living Specialist. From the minute I arrived on crutches, she offered me a chair, a glass of water, a coffee all with a huge welcoming smile. Little did she know I hadn't been able to access a morning coffee on my own that morning so that little touch made all the difference! When you are injured and struggling to get through the basics it is hard to remain positive, but Vanessa just oozed positive energy and focused on solutions. She took extra special care and attention to make sure I found the exact solutions I needed. Its so unusual to find such a welcoming, caring and kind specialist who really can listen to your needs when you are at your most vulnerable state in life. I've left today with much more independence and a big smile on my face. Thank you Vanessa- don't ever stop doing what you do- you are making a HUGE difference in the world :)See all Jessica's Google reviews
Albertina, from ILS Management Team, is one of the BEST hands on managers of any business I have ever dealt with in the last 40 years. She handled my minor complaint with utmost professionalism, courtesy and respect. I truly appreciated this and I can honestly state to the CEO of ILS, that it's managers like her that upheld the high standards of service and give the company a good name and reputation. Thanks Albertina!!See all Pan's Google reviews
The service that I received this week from Claudine, Simon and Liz was something that I have not experienced before in the industry. They went above and beyond for my 14 yr old daughter . I cannot express the difference that it made to her life. They certainly are a credit to the company. Thank you so muchSee all Robin's Google reviews
This company overcharged me, failed to deliver an item on the agreed date leaving my mother waiting at home all day waiting for a delivery, delivered the wrong item, failed to refund the item after taking 2 weeks to pick up the incorrect item, and did not respond to my emails and phone calls. I suggest that they use these tactics to take advantage of elderly clients.See all Matthew's Google reviews